Terms & Conditions
Welcome to Jasmikaa Luxe, your destination for exquisite imitation jewelry. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Information
- Jasmikaa Luxe is an online store offering a wide range of imitation jewelry across India.
- These terms and conditions govern the use of our website and services.
- We reserve the right to modify or update these terms at any time. Any such changes will be posted on this page with the updated date.
2. Account & Registration
- To make a purchase on our website, you may be required to create an account.
- You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use.
- You must be at least 18 years old to make a purchase on our website.
3. Product Information
- We make every effort to ensure that the products displayed on our website are accurate, but we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or prices.
- Colors and designs may slightly differ from those shown due to lighting and screen settings.
4. Order Confirmation
- All orders are subject to availability and acceptance by us.
- Once an order is placed, you will receive an email confirmation with your order details.
- We reserve the right to cancel any order for reasons such as product unavailability or errors in pricing.
5. Payment
- Payments for orders placed on our website must be made via credit/debit cards, net banking, or other online payment methods.
- Cash on Delivery (COD) is not available on our website.
6. Shipping & Delivery
- We offer free shipping for orders above ₹1000 within India. For orders below ₹999, a shipping fee of ₹120 + GST will be charged.
- Delivery time is approximately 5-7 working days, depending on your location.
- Please ensure that you provide accurate shipping details. We are not responsible for any delays or issues caused by incorrect or incomplete information.
7. Returns and Exchanges
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- You may exchange or return any unused, undamaged product with the seal tag attached within 3 days of delivery (unboxing video required) .
- Returns are refunded as online store credit, not cash, which can be used without any time limit.
- Once a return request is placed, the package will be picked up from your location. After reaching our warehouse, the product will go through a quality check, and the store credit will be issued via email.
- The return parcel can take 1-2 weeks to reach our warehouse, so please plan accordingly.
- Note: Exchanged items cannot be returned unless damaged (unboxing video required).
- Note: Products returned without the seal tag attached will not receive store credit, and you will be responsible for the additional shipping fee to return the item.
- Note: Hand-beaded products are not returnable.
8. Pricing and Availability
- All prices are listed in Indian Rupees (INR) and are subject to change without notice.
- We make every effort to ensure the prices and availability of products are accurate, but errors may occasionally occur. If we find an error in pricing or availability after an order is placed, we will notify you and provide an option to proceed or cancel the order.
9. Copyright and Trademark
- All content on the Jasmikaa Luxe website, including but not limited to images, text, graphics, logos, and designs, is the property of Jasmikaa Luxe and is protected by copyright laws.
- You may not use any content from our website without prior written consent.
10. Limitation of Liability
- Jasmikaa Luxe is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
- We are liable to deliver products that are not damaged and are in good condition.
11. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Governing Law
- These terms and conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [City/State].
13. Contact Information
- If you have any questions or concerns about these terms and conditions, please contact our customer support team at 9971696316